Frequently Asked Questions

A global professional services marketplace connecting verified CAs, tax consultants, IT developers, designers, architects, educators, and freelancers with businesses worldwide. Built-in tax compliance, Safe Hold payments, dispute resolution.

Three differentiators: (1) Manual KYC verification of every professional, (2) CA-grade automated tax engine (TDS 194-O, GST TCS Sec 52, RCM for foreign pros), (3) Safe Hold payment protection with admin-driven dispute resolution.

175+ safe countries supported. Multi-tier policy: Tier 1 banned (Iran, NK, Russia, etc), Tier 2 admin-review (FATF grey list), and digital sovereignty flags. See Terms.

No. Clients don't need KYC. Just email + mobile verification. Payment details collected at checkout.

Visit Browse Projects, click "Post a Project", describe requirement, set budget, timeline. Receive up to 15 bids from verified pros within hours.

Safe Hold protects you. Funds released only when you approve delivery. If Pro doesn't deliver, raise dispute. Admin reviews and decides refund/partial/release within 48-72 hours.

Yes. After Pro submits delivery, you have 3 days to approve/request revisions/dispute. If no response in 3 days, system auto-approves. Be sure to check delivery promptly.

Free signup → submit KYC docs → 24-48 hours manual review → Gold Verified badge → profile live globally. Start listing services or bidding on projects immediately.

Bidding plans (monthly):
• Free (Rs 0): 1 bid/day
• Starter (Rs 299): 5 bids/day
• Growth (Rs 499): 10 bids/day
• Unlimited (Rs 999): Unlimited bids

Max 15 bids per project (then auto-close). Bid validity 72 hours. Free withdraw before client accepts.

Separate paid add-on (combine with any bidding plan):
• Featured Basic (Rs 999/mo): Category-level
• Featured Premium (Rs 1,999/mo): Homepage + category + search top
• Featured Elite (Rs 2,999/mo): All above + email newsletter + social spotlight

See Pricing for details.

Unlimited. You decide as a professional. No platform-imposed restriction. Mention your revision policy clearly in service description.

Withdrawal processed within 7 days. Minimum Rs 1,000 for Indian pros (Razorpay RTGS/IMPS), $20 for foreign pros (PayPal/Wise). Zero charges — platform absorbs gateway fees.

For Indian transactions:
• TDS 194-O: 0.10% on gross gig (5% if PAN invalid)
• GST TCS Sec 52: 0.50% on net (deposited monthly via GSTR-8)
• GST 18% on (Gig + PF): held in Safe Hold until Pro files GSTR-1+3B

For Foreign transactions: RCM 18% IGST applied (PS/RCM/ invoice). Foreign Pros: zero Indian tax.

SAC 998312 — Business consulting services. Applied to all platform-mediated services.

After Pro uploads GSTR-1 + 3B filing confirmation in dashboard. Manual admin verification. Funds released same day after verification.

(1) Live Batch Classes (scheduled multi-student, Daily.co), (2) Live 1-on-1 Tutoring (per-hour personalized), (3) Pre-recorded Courses (Cloudflare Stream + DRM), (4) Live Class Recordings Sale (past sessions sold on-demand).

No. Maximum access duration is 6 months to 1 year (educator's choice). This protects educator content and ensures fresh, updated content for students.

Cloudflare Stream with signed URLs (4-hour expiry), DRM encryption, user-specific watermarking, domain restriction (plays only on prosansaar.com), IP rate-limiting, DMCA enforcement.

Two entry points: (1) Order page, (2) Chat window. Submit reason + evidence. Admin reviews within 48-72 hours. Final binding decision: full refund, partial refund, or release to Pro. See Refund Policy.

No. The 5% PF is NON-REFUNDABLE in all cases. It covers payment gateway charges (2-3%), admin/KYC review costs, and customer support time. GST on PF is also non-refundable.

Depends on stage:
• Pre-payment cancellation: Free
• Post-payment, pre-work-start: Full/partial refund (5% PF + GST on PF retained)
• Post-work-start: Depends on work completed, admin decides

No. UNLIMITED categories and sub-categories. Users can suggest new categories — admin reviews, edits, modifies, deletes, or approves. Once approved, the new category goes live publicly for everyone.

Excluded categories: SEBI Research Analysts / Investment Advisors / Stock Tip Providers, Mutual Fund Distributors, Insurance Advisors, Stock Brokers, Litigation Lawyers (court representation). These are excluded due to commission routing complexity or platform liability concerns.